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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you trading company or manufacturer ?

We are the source factory, no middleman to earn the difference price, can provide high quality products and reasonable price, very high cost-effective.

How can we guarantee quality?

Precise mold opening, pre-production of samples to make sure there are no problems to start mass production, plating and polishing are inspected after each process, and final inspection will be done before shipment.

 

Do you provide samples ? is it free or extra ?

Of course, the seller can provide samples, but the buyer needs to pay for the sample cost and courier cost, and if you need to open a mold, you need to add a mold cost.

Why should you buy from us not from other suppliers?

With more than ten years of professional R&D and manufacturing experience, Huijie has now become a leading manufacturer of plumbing fittings, especially basin faucets.
As a source manufacturer, we have the advantage of controlling the details and quality of our products, and have already established a good relationship with our neighboring customers by virtue of our high quality products and proper price.
Meanwhile, we also have an excellent management system, can quickly respond to the organization to solve the emergencies, and have good resilience.

 

What is your terms of payment ?

Accepted delivery terms: FOB, EXW, CIF; Accepted payment currencies: USD, CNY, EUR, RUB; Accepted payment types: T/T, L/C, Western Union.

What are your pre-sale services?

A:Any inquiries and emails will be replied within 24 hours.

B:Good Quality + Factory Price + Quick Response + Reliable Service, you can get the best service.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

After-sale Sevice:

A.Quick reply any questions and professional technical support.

B.Our company will take resonsibility for products with quality problems if they are caused by us.

C. We are very glad that customer give us some suggestion for price and products.

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