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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you trading company or manufacturer ?

We are factory

How can we guarantee quality?

Always a pre-production sample before mass production;Always final Inspection before shipment.

Do you provide samples ? is it free or extra ?

Yes, sample can be offered with sample charge and courier fee by buyer's side.

Why should you buy from us not from other suppliers?

With over 10 years of expertise in R&D and manufacturing, Huijie is now a leading manufacturer of plumbing fittings, offering sustainable innovation and best value to customers.

What is your terms of payment ?

Accepted Delivery Terms: FOB,EXW,DDP;Accepted Payment Currency:USD;Accepted Payment Type: T/T,L/C, Western Union.

What are your pre-sale services?

A:Any inquiries and emails will be replied within 24 hours.

B:Good Quality + Factory Price + Quick Response + Reliable Service, you can get the best service.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

After-sale Sevice:

A.Quick reply any questions and professional technical support.

B.Our company will take resonsibility for products with quality problems if they are caused by us.

C. We are very glad that customer give us some suggestion for price and products.

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